Skylit atrium office in a renovated mill building with a team working on the ground floor

ATRIUMSERVICE GROUP

Custom Solutions for Modern Enterprises

Plan the business around AI, then build

One contract. One number to call. Strategy, AI, custom projects, and procurement delivered as a single engagement.

Start here 5 paths

What are you working on?

Pick the closest one and we'll point you to the right place.

Rather talk it through? Call (919) 307-5724

Operations dashboard on a monitor showing open projects and a job board, beside a stack of paper job tickets

Why strategy and AI go together

AI changes what a good plan looks like

A few years ago, a strategy engagement meant pricing, org charts and a growth plan. Those still matter. What's different is that AI now changes how much a small team can handle, which roles a company needs, and how fast quoting, reporting and follow-up can happen.

So we don't treat AI as a separate project that starts after the plan is done. The plan accounts for it from the first conversation, and the first AI tools get built while the decisions are fresh.

  • Where AI should take work off your team, and where it shouldn't
  • Which roles, processes and systems change because of it
  • A ranked plan that covers the business and the technology together
  • The first tools built and in use, with people reviewing the output

Take the AI fit check

Four ways to start

Each service has one clear first step

Set scope, set price, bought online. Larger work is scoped and priced once you know what you want.

01 · Business Strategy

Strategic Diagnostic

An honest read on the business, including where AI changes how it should run, and a prioritized plan.

You get
Findings and a ranked plan

02 · AI Implementation

AI Quickstart

Find where AI saves your team time, get the first tool built, and leave with a roadmap.

You get
Roadmap and one working tool

03 · Custom Projects & Design

Custom Project Scoping

Concept drawings and a real budget for the piece you have in mind, before anything is built.

You get
Concept drawings and a budget

04 · Procurement

FF&E Procurement Sprint

A focused sprint to specify, source and order the furniture for one room or one category.

You get
Spec, sourcing and orders

Any software, API or hosting costs are billed to you directly, and we tell you what they are before anything is bought.

How the four fit

Two halves of the same firm

You hire the half you need. Nobody has to buy the other one, and we don't pretend the two always belong on the same invoice.

The business

How the company runs

Strategy sets the direction and AI carries out the parts a machine should handle. They are usually bought together, because the plan is what decides where AI belongs.

Hired on their own by owners who never touch the other half.

The space

The room and what goes in it

Custom work and procurement run on the same schedule and the same site. Split them across separate vendors and the handoffs become your problem.

One firm answers for the drawings, the freight and the punch list.

Some projects do cross the line. An office relocation can need new furniture, a reception desk built to fit the lobby, and systems that work on day one. When that happens it stays under one contract, one schedule and one point of contact. When it doesn't, we stay in our lane and get on with the work you hired us for.

How it works

What happens after you reach out

Every project is priced to its scope. You see the scope and the number in writing before anything starts.

  1. 01 / 04

    A conversation

    A call or an email. We ask a lot of questions: what's happening, what it's costing you, and what finished looks like.

  2. 02 / 04

    A written proposal

    Scope, exclusions, deliverables, schedule and price, in plain language. If we're the wrong fit, we'll say so and suggest someone better.

  3. 03 / 04

    The work

    One point of contact for the whole job. You get regular updates, and any change to scope is written down and approved first.

  4. 04 / 04

    Handoff and follow-up

    We check what was delivered against what was promised, then come back after you've lived with it for a while.

Who we work with

Owner-led businesses, and the people who build for them

Most of our clients are in the Carolinas, Georgia and Tennessee.

Companies doing roughly $500K to $25M a year

The owner is still close to the work, and the business has outgrown the way it was set up. It usually shows up as slow quoting, hours of manual reporting, or decisions that all wait on one person.

AI Implementation
  • Professional services firms
  • Trades and construction companies
  • Specialty retail and food service
  • Light manufacturing

Questions

What people ask on a first call

What does Atrium Service Group do?

Four things, in two groups. Business strategy and AI implementation work on how a company runs. Custom projects and design and FF&E procurement work on the space and what goes in it. Most clients hire one service, or the pair it belongs with.

Do I have to buy more than one service?

No. A strategy client is not expected to order furniture, and a procurement client is not sold software. You hire what you need. If a project genuinely needs two services, we'll say so and put both in one proposal.

Where do you work?

We're based in Raleigh, North Carolina, and take projects across North Carolina, South Carolina, Georgia and Tennessee. Strategy and AI work can happen remotely.

How much does a project cost?

Each service has one productized first step with its price listed on the site: the Strategic Diagnostic, the AI Quickstart, Custom Project Scoping and the FF&E Procurement Sprint. Anything larger is priced to the scope, and you get the number in writing before work starts.

Are you a general contractor?

No. Atrium is not a licensed general contractor and doesn't take on GC work. When a project needs one, we work alongside yours.

Who owns the tools you build?

Your data is always yours. Atrium owns the code behind the software we build and you use it under your agreement with us. Any subscriptions or hosting are set up in your company's name and billed to you directly, with the cost shared in writing first.

Is our information safe with AI?

We use business-grade AI services that don't train on your data, sign an NDA before anything sensitive is shared, and keep a person on your team reviewing anything important before it's used. CPA, legal and healthcare clients get a written set of safeguards.

How do we get started?

Fill out the project form, send an email, or call (919) 307-5724. The form takes about three minutes and gives us enough to make the first conversation useful.

Get in touch

Tell us what you're working on

A first call costs nothing. You'll come away with a clearer picture of the project, whether or not we end up working together.